Need Help? | Caledon Dufferin Victim Services

Are you in a safe place?
If not, please consider calling 9-1-1 for emergency assistance.

Are you thinking about suicide or is someone you know thinking about suicide?
Please call the Canada Suicide Prevention Service 1-833-456-4566.

CONNECTING PEOPLE TO THE HELP THEY DESERVE

No one should have to go through a crisis alone

SUPPORT

Victims of crime or tragedy need compassion, understanding and assistance. Whether you need someone at the time of the incident or in the days and months to follow, we are here to lessen the impact. Let us help you plan your next steps forward.

INFORMATION

Whether you require counselling, legal information or other services, we can help you find the information you need.

REFERRALS

There are services available and people who can help. Let us assist you to connect with the ones that are right for you.

PROGRAMS/SERVICES

VCAO

CDVS is a Victim Crisis Assistance Ontario program (VCAO) that offers 24/7 in person or telephone support and crisis intervention to individuals affected by crime and tragic circumstances. Across the province, the VCAO program is delivered by community non-profit agencies. Staff and volunteers provide free, confidential and non-judgmental support.

VQRP

The Victim Quick Response Program (VQRP) provides limited financial assistance to eligible victims and their families in the aftermath of a violent crime. CDVS administers funds available through the Ministry of the Attorney General and all clients must be assessed on an individual basis to determine eligibility.

SAFETY PLANNING

Our staff is highly trained in comprehensive safety planning which is available to all victims of crime. Victim services staff can help an individual determine which options best enhance their safety and security. A safety plan is an active process of personalized suggestions, plans and responses created to help reduce the risk of harm. Although a safety plan cannot guarantee safety, it is an effective tool designed to positively impact the individual’s safety.

NEEDS ASSESSMENT

CDVS services are client centered and service providers respect the right of every individual to make their own decisions. Our staff will take the time to assess a client’s immediate needs or concerns and help develop strategies to address those most important to them.

COURT SUPPORT

Specially trained volunteers can respond to the request of vulnerable clients who require support navigating the judicial systems. We work with victim witness assistance programs to ensure our clients receive coordinated services. CDVS can assist with information about the justice process, court monitoring and accompaniment providing a continuum of care and support to the victim.

AODA

Caledon\Dufferin Victim Services is compliant with the Accessibility for Ontarians with Disabilities Act (AODA) 2005. The Agency is committed to providing a welcoming, accessible and inclusive environment for everyone. We strive to eliminate any barriers facing persons with disabilities when on the phone or at our offices. Our aim is to provide service that is sensitive, respectful and accessible. CDVS allows service animals and support persons. If you would like more information or a copy of our Accessibility Standards for Customer Service, please contact 905-951-3838 or [email protected]

CLIENT TESTIMONIALS

When my world was plunged into the darkest time of my life,

When everything I knew to be true, was shattered beyond recognition,

it was the incredible staff at Victim Services that helped me through every step of the way.

- Victim of Tragedy

CLIENT TESTIMONIALS

I felt like someone was right by my side throughout the whole ordeal.

victim of crime

CLIENT TESTIMONIALS

They sent a very understanding, sympathetic, warm & caring person to my home.

victim of tragedy

CLIENT TESTIMONIALS

I honestly cannot imagine how I would have survived without them.

victim of domestic violence

CLIENT TESTIMONIALS

The advice, direction, hope and sincerity I received from the staff, literally saved my life.

victim of domestic violence

CLIENT TESTIMONIALS

You were someone for me to lean on who knew and understood what was going on and provided direction and support in so many ways.

victim of stalking

CLIENT TESTIMONIALS

I was so upset, I don't think I could have managed on my own.

victim of tragedy

CLIENT TESTIMONIALS

Even the simplest things like getting something to eat was beyond me and your constant presence was much more than a comfort.

victim of tragedy

CLIENT TESTIMONIALS

I could not have dealt with the trauma alone.

victim of abuse

CLIENT TESTIMONIALS

Nobody asks for bad things to happen to them, but when they do, you need someone to turn to.

victim of domestic violence

CLIENT TESTIMONIALS

Victim Services does more than just listen, they put the pieces of your life back together and help you find the services that you need.

victim of abuse

CLIENT TESTIMONIALS

They don't leave you and forget about you when the worst is over.

victim of crime

CLIENT TESTIMONIALS

When I clutch my courage and believe stones, I know I am not alone.

victim of abuse

VCAO

VQRP

SAFETY PLANNING

NEEDS ASSESSMENT

COURT SUPPORT

AODA

Do I have to pay for your services?

Will anyone know that I contacted you?

Will you ever break confidentiality?

How can talking to victim services help me? I don’t want to be labeled a victim.

What if I don’t want to use the places you suggest?

Do I have to call police before I call you?

What if I would rather talk to someone in person?

Do I have to fill out forms?

Do you provide financial aid?