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CaledonDufferin Victim Services & COVID 19 Service Update - November 2, 2020
Nov 02, 2020

To Our Caledon & Dufferin Community,

As we enter the second wave of COVID, CaledonDufferin Victim Services continues to operate as an essential service. Our primary focus continues to be the health and safety of our staff & volunteers, our clients and the community in which we live and work. We want you to know that we continue to monitor information daily and are committed to providing quality service to those we support as well as respecting the rights of everyone involved.

This crisis has created an extra layer of complexity to life as we know it and the prolonged nature of this crisis is taking a toll on many.  Many members of our community are struggling and grieving and we want you to know that CDVS is here for you 24/7, ready to assist with the challenges brought on by this continuing crisis.  

CDVS continues taking all reasonable precautions and other specifically prescribed steps required by health and safety or other legislation to protect employees, volunteers and the communities we serve. We are all in this together.  Here is our current service update as of November 2, 2020 11:30 am:

All services will be provided to clients virtually or over the phone.

All in person scene attendances are temporarily suspended and replaced with phone contact.

All community meetings will be conducted or attended virtually or over the phone.

All in office meetings are suspended and will be replaced by telephone meetings

All in-home and community visits are suspended and replaced with virtual or phone contact.

We remain a 24/7 service – taking referrals from police, community partners and the public. We are still available for support, information and referrals to all community members affected by crime, abuse or tragic circumstances. We have the capacity to make phone contact very quickly if required and people will still get a live person if they call in. There are no wait times. We can still help eligible people access the Ministry VQRP financial program and connect them with emergency safety enhancements or counselling services that can take place by phone, text or virtually if not in person.

We will keep our community updated if our services change. Till then – please continue to wear a mask, social distance & stay safe ...take care of each other and know that help is only a phone call away.  Be well.

Dorothy Davis, Executive Director

CaledonDufferin Victim Services

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